Digital Marketing Trends

The marketing landscape, shaped significantly by digital marketing services, is constantly evolving, with new trends emerging at a breakneck pace. Leveraging technologies such as virtual and augmented reality, artificial intelligence, and voice search offers myriad opportunities to drive customer engagement and boost sales. These emerging trends and tools provide fresh avenues to connect and resonate with audiences in a creative, strategic, and personalized way. 

As 2024 approaches, marketers who adapt to these trends will be at the forefront, ensuring their brands remain relevant and compelling to their prospects. To help you seamlessly navigate these shifts, we’ve curated a list of the most influential digital marketing services trends on the horizon, poised to not only elevate your user engagement but also provide a competitive edge in the crowded online space.

Trend #1: AI in the realm of digital marketing services

AI in digital marketing services

Artificial intelligence (AI) is becoming increasingly advanced. Is being seamlessly integrated into digital marketing channels. With its expanding capabilities, businesses can now delve into data analysis to gain insights into consumer behaviors and interests. This enables them to enhance their targeting and customization efforts, resulting in impactful marketing strategies. Here is a detailed explanation:

There has been a surge in the utilization of speakers such as Amazon Alexa, Google Assistant, and Siri. These devices are equipped with cutting-edge technologies, like the Internet of Things (IoT) and AI. According to research, the global smart speaker market was valued at USD 10.55 billion in 2023. It is projected to reach USD 62.87 billion by 2032. Additionally, Statista predicts that 332.7 million smart speakers will be sold by 2024.

This escalating adoption of speakers presents an opportunity for businesses to showcase and promote their offerings effectively. Here are two strategies that businesses should consider implementing for smart speaker advertising in 2024:

1. Customized Skills or Applications

Create a branded Alexa Skill or Google Home app that aligns perfectly with your brand’s identity while offering value to your target audience.

Marketers can effectively engage with their customers by providing them with industry updates, relevant products, and more. If you’re considering developing your app, you have two options: hiring freelance app developers or reaching out to an application development agency.

Choosing to collaborate with an agency like Scrum Digital is a choice, as they offer a comprehensive solution. An application development agency has a team of experts, including designers, developers, and testers, who ensure that every phase of the app development process is executed with precision and professionalism.

2. Flash-briefing

The Alexa Flash Briefing has gained popularity as a preferred method for users to receive their morning updates. It allows users the flexibility to curate their desired news outlets, podcasts, and other skills that they want their speaker to broadcast.

Leveraging voice search technology can greatly enhance your marketing strategies. The increasing adoption of AI-powered voice recognition has transformed how search marketing experts optimize websites for keywords and user queries.

Research indicates that there are over 1 billion voice searches conducted every month, creating opportunities for marketers. There are strategies to make your website voice-search-friendly. One of the aspects is the inclusion of specific and precise keywords that are less common. For example, instead of using a term like “clothing brand,” it would be more effective to choose a phrase like “the most expensive women’s clothing brand.”

  • The power of AI in chatbots

The use of AI in chatbots is extremely powerful. A great example is the Bank of America chatbot, which provides assistance to customers. It efficiently handles customer inquiries. Utilizes analytics to anticipate their needs. From checking balances to facilitating payments, this innovative technology ensures that customers’ banking tasks are taken care of. Such advancements highlight a brand’s dedication to prioritizing customer satisfaction.

Trend #2: The Increasing Importance of Contextual Advertising

The Increasing Importance of Contextual Advertising

A significant trend in advertising is the increasing importance of advertising. This type of advertising displays ads on pages that are relevant to the product or service being promoted. It takes into account factors such as website content, geographic location, and even weather conditions to identify customers. According to predictions, this form of advertising will continue to grow in significance for marketers by 2024, with a market expansion rate of 13.8% between 2022 and 2030. Users tend to have a preference for contextual ads as they align with their interests, resulting in higher click rates.

Trend #3: Targeted Marketing Via Personalization Efforts

Another trend worth noting is targeted marketing through efforts. Generalized marketing strategies are no longer effective in today’s landscape. In 2024, the focus should be on tailored marketing approaches that prioritize personalization at their core.

Every time businesses interact with existing customers, they gather a wealth of data. To make sense of this data and tailor messages and campaigns to preferences and behaviors, cutting-edge business intelligence tools have taken the lead. By leveraging this knowledge, businesses can forge a connection with their audience, resulting in increased engagement and improved conversion rates.

A great example of the impact personalization can have is Coca-Cola’s ‘Share a Coke’ campaign. This innovative initiative involved printing names on their bottles. This personalized touch struck a chord with millennials. Resulted in boosts in engagement and sales. 

Trend #4: Communicating on Private Messaging Apps

In 2024, businesses need to focus on utilizing messaging apps as a communication channel. Messaging apps like WhatsApp, Facebook Messenger, Telegram, Viber, and WeChat are dominating one-to-one messaging platforms. Companies can now even showcase their products without redirecting users to their websites.

For example, WhatsApp Business is specifically designed for businesses. It allows them to create business profiles, share product catalogs, and automate certain responses. With payment features being introduced in some regions, WhatsApp is blurring the lines between communication and commerce.

Trend #5: Understanding The Increasing Significance of Influencer Marketing in the Realm of Digital Marketing Services

Understanding the growing role of influencer marketing in digital marketing services

Influencer marketing provides a strategy to enhance your brand’s visibility. Collaborating with micro-influencers can have an impact. Despite having high follower counts, their engaged and dedicated niche audiences deliver outcomes.

It is crucial to identify influencers whose values align with your brand and establish long-term partnerships. Promoting products or services through influencer marketing thrives on collaboration and teamwork. Invest time in research to find an influencer match and engage in meaningful discussions to ensure a mutually beneficial partnership.

Trend #6: Video Advertising Solidifies its Position in Targeted Promotions

Compared to formats like banners or text video ads, platforms such as Facebook, Instagram, and TikTok are placing increased emphasis on video content. With 70% of customers turning to Instagram to plan their purchases, it becomes essential to create standout content that sets you apart from competitors. Creating reels can attract customers without escalating acquisition costs. Instagram marketing has already transitioned towards videos. Additionally, experts predict that TikTok’s user base will reach 88.7 million by 2024. Hence, these growing platforms demand our attention.

Read Also: The Ultimate Guide to Search Engine Marketing

Trend #7: VR and AR are Becoming More Common in The Digital Marketing Space 

VR and AR are Becoming More Common in The Digital Marketing Space

Virtual reality (VR) and augmented reality (AR) are becoming increasingly prevalent in the marketing landscape. VR allows for creating experiences that transport

customers to new dimensions, while AR enables the placement of digital elements within the real world, providing a more engaging and interactive experience. Many brands are now utilizing these technologies to showcase their products and services in exciting ways, such as by offering virtual property tours or allowing users to virtually try on clothing. By leveraging these tools,  brands can enhance user engagement,  resulting in increased sales and interest.

Trend #8: Honesty and Authenticity Have Emerged as Values in Digital Marketing 

With customers having access to information and an abundance of brand choices, it has become imperative for businesses to stand out by gaining trust. To achieve this, brands must be transparent about their offerings, their core values, and the social causes they support. By doing so, they can earn the trust of consumers, differentiate themselves from competitors, and cultivate customers.

Additionally, showcasing user-generated content that reflects experiences can foster a sense of community. Belonging among customers

You can also use social media platforms to share behind-the-scenes videos that give customers a glimpse into your company’s values and way of doing things.

digital marketing services.


The future of marketing holds potential, and companies that embrace emerging trends are well-positioned for success. To stay ahead and set industry benchmarks, it is crucial to explore technologies and methods. Scrum Digital is a known company specializing in mobile app development.

We offer app development services to help businesses stay at the forefront of their industries. Partnering with Scrum Digital ensures that you leverage the advancements for your business operations.

Get in touch with Scrum Digital today!

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