on demand grocery delivery

The blog discusses the cost and features of developing an on-demand grocery app. While the exact cost depends on specific requirements, a rough estimate ranges from $ 40K to $50K.

Key features include user-friendly interfaces, product search and filters, secure payment options, real-time order tracking, and integration with inventory management systems

As the demand for convenience and efficiency in the grocery shopping experience continues to rise, on-demand grocery app development has emerged as a game-changer in the industry.

With a few taps on a mobile device, customers can now order groceries and have them delivered right to their doorstep. However, creating a successful on-demand grocery app requires careful consideration of costs and integrating key features that ensure seamless user experiences.

In this article, we will learn the cost factors in developing an on-demand grocery app and highlight essential features driving customer satisfaction and business growth. 

Get ready to embark on a journey to revolutionize the grocery shopping experience and stay ahead of the competition with an exceptional on-demand grocery app!

What is An On-Demand Grocery App?

An on-demand grocery app is a mobile application that enables customers to conveniently order groceries from their preferred local stores or supermarkets and deliver them to their desired location.

It allows users to browse a wide range of grocery items, add them to their virtual cart, make secure payments, and schedule delivery at their convenience. 

On-demand grocery apps provide a seamless and convenient shopping experience by eliminating the need for physical store visits and long checkout queues.

They typically offer features such as personalized product recommendations, real-time order tracking, customer reviews, and easy reordering options.

These apps have revolutionized how people shop for groceries, offering convenience, time savings, and access to a wide selection of products, all from the comfort of their mobile devices.

The Industry Statistics of the On-demand Grocery App Market

The research conducted by Grand View Research provides insights into the global online grocery market, highlighting its current landscape and future growth prospects. 

According to the report, the market is experiencing rapid expansion due to various factors, such as the increasing penetration of smartphones, changing consumer preferences, and the convenience offered by online shopping.

The research indicates that the global online grocery market was valued at USD 285.70 billion in 2021 and is expected to grow at a CAGR of 25.3% from 2022 to 2030. The market’s growth can be attributed to the rising demand for convenience, time-saving options, and a wide range of online product choices.

The online grocery market is characterized by intense competition among various key players. Some major companies in this market include Alibaba.com, Amazon.com, Inc., JD.com, Inc., Rakuten, Instacart, and Walmart. 

These players are employing different strategies to sustain their competitiveness and meet the evolving needs of consumers. Smaller players also collaborate with market leaders to leverage their infrastructure, scale, and capabilities. 

Notable participants in the global online grocery market include AEON Co., Ltd., Blinkit (formerly Grofers), Natures Basket Limited, Reliance Retail (Reliance Fresh), Supermarket Grocery Supplies Pvt. Ltd. (BigBasket), Target Brands, Inc., Tesco.com, and The Kroger Co.

Key highlights from the research include:

1. Increasing penetration of smartphones and internet connectivity is driving the adoption of online grocery shopping.

2. The COVID-19 pandemic has acted as a catalyst for the growth of the online grocery market, with consumers prioritizing safety and contactless transactions.

3. Traditional retailers are expanding their digital capabilities and online presence to compete in the growing online grocery market.

4. Key players use advanced technology platforms, mobile applications, and artificial intelligence to enhance the online grocery shopping experience.

5. Omni-channel strategies, such as click-and-collect services and partnerships with delivery aggregators, contribute to the market’s expansion.

How Does an On-Demand Grocery App Work?

On-Demand Grocery App

Online grocery delivery apps allow customers to choose their preferred grocery store for doorstep delivery. These apps have revolutionized how people purchase groceries, making it a cost-effective and hassle-free experience.

With the advent of grocery delivery apps like Instacart, the need to visit brick-and-mortar stores for grocery shopping is eliminated.

A grocery app works through a systematic process that involves multiple stakeholders, including customers, grocery stores, delivery personnel, and the app itself. 

Here is a detailed explanation of how a typical grocery app works:

1. User Registration

Users must download the grocery app from the app store and register with their details, including name, contact information, and delivery address.

2. Browse Products

Once registered, users can browse through a wide range of grocery products available on the app. They can explore various categories, such as fruits, vegetables, dairy, bakery, household essentials, etc.

3. Product Selection

Users can select the desired items by adding them to their virtual shopping cart. They can specify quantities, brands, and specific preferences or instructions for each item.

4. Checkout and Payment

Users proceed to the checkout process after selecting the desired products. They can review their cart, modify quantities, and proceed to the payment section. The app usually offers multiple payment options, including credit/debit cards, digital wallets, or cash on delivery.

5. Order Confirmation

Once the payment is completed, users receive an order confirmation with their purchase details, including the total amount, delivery address, and estimated delivery time.

6. Order Processing

The app’s backend system notifies the nearest grocery store or supermarket about the user’s order. The store prepares the items and packages them for delivery.

7. Delivery Assignment

The app’s logistics system assigns a delivery driver to pick up the order from the store and deliver it to the user’s specified address. The driver is notified about the order details and the delivery location.

8. Real-Time Tracking

Users can track the status of their order in real time using the app. They can see the driver’s location and estimated arrival time.

9. Delivery and Confirmation

The driver delivers the groceries to the user’s doorstep. The user confirms the delivery and may provide feedback or ratings for the overall experience.

10. Customer Support

In case of any issues or queries, users can reach out to customer support through the app. The support team assists with order-related concerns, refunds, or any other assistance required.

Why Should Businesses Even Build an On-Demand Grocery App?

Why should Businesses even Build an On-Demand Grocery app

There are several compelling reasons to build a grocery app. Here are some key reasons to consider:

  • Convenience

A grocery app provides a convenient shopping experience for customers. They can browse a wide range of products, place orders at any time, and have groceries delivered to their doorstep. It eliminates the need to visit physical stores, saving time and effort.

  • Increased Customer Reach

With a grocery app, you can expand your customer reach beyond your physical store’s location. With the app, you can cater to customers in different areas, allowing them to access your products and services from anywhere.

  • Personalized Shopping Experience

A grocery app enables you to offer personalized recommendations and tailored promotions based on customers’ preferences and shopping history. This personalized approach enhances customer satisfaction and encourages repeat purchases.

  • Efficient Inventory Management 

You can efficiently manage your inventory with a grocery app. The app can track product availability in real time, alert you when stock levels are low, and help streamline restocking. This ensures customers can access the necessary products without delays or out-of-stock situations.

  • Order Tracking and Notifications

A grocery app allows customers to track their orders in real-time. They can receive notifications about order status, estimated delivery time, and any updates or changes related to their purchase. This transparency and communication enhance the customer experience and build trust.

  • Data Analytics and Insights 

Building a grocery app lets you gather valuable data and insights about customer behavior, preferences, and purchasing patterns.

This data can help you make data-driven decisions, optimize your product offerings, and tailor your marketing strategies for better results.

  • Customer Loyalty and Retention

With a grocery app, you can implement loyalty programs, discounts, and rewards to incentivize customer loyalty. The app can also offer features like saved shopping lists, favorite items, and personalized offers, enhancing customer engagement and increasing the chances of repeat business.

  • Competitive Advantage

In today’s digital age, having a grocery app can give you a competitive edge. It positions your business as modern, tech-savvy, and customer-focused, attracting tech-savvy consumers who value convenience and seamless shopping experiences.

The Business Model of an On-Demand Grocery App

On-Demand Grocery App

The business model for developing an On-Demand Grocery Delivery App encompasses three approaches to generating revenue from selling services and goods: Commission, Subscription, and Service Charges. Here are the specifics of each:

  • Commission Model

This model entails implementing varied commission rates on different products. These commission rates are determined by factors such as the popularity and demand of the products. By adopting this model, the app platform earns a percentage of each transaction as a commission fee.

Products with higher demand or higher profit margins may attract a higher commission rate, while those with lower demand may have a lower commission rate. This model allows the app platform to generate revenue based on the sales volume and value of the products sold. 

  • Subscription Model

This model offers users different benefits and perks based on their subscription plan. Users can select from various subscription options, including discounts, exclusive offers, free delivery, priority access, and more.

The subscription fees provide a recurring source of revenue for the app platform, ensuring a steady income stream. By offering different subscription plans, the platform aims to attract and retain loyal customers who value the added benefits and convenience of the subscription service.

  • Service Charges

The Service Charges revenue model centers around generating profits through independent online stores. In this model, the app platform charges service fees or transaction fees to these online stores for utilizing their platform to sell goods.

By acting as a facilitator, the platform enables online stores to reach a broader customer base and streamline their operations.

Additionally, the platform may offer a standalone subscription plan for online stores, providing additional advantages such as enhanced visibility, marketing support, analytics, and customer insights.

This revenue model allows the app platform to generate revenue through service charges and subscriptions from online stores.

What Features Should an On-Demand Grocery App Incorporate?

On-Demand Grocery App Incorporate

To develop a comprehensive on-demand grocery delivery app, several features are required to cater to the needs of users, administrators, and delivery personnel. Here is a breakdown of the essential features for each panel:

User Panel

1. Registration and Profile Management: Users can create accounts and manage personal information and preferences.

2. Search and Browse Products: This enables users to search for specific items, view product details, and browse through categories.

3. Shopping Cart and Order Placement: Users can add items to their cart, review orders, and proceed to checkout.

4. Multiple Payment Options: Integrates various payment methods for secure and convenient transactions.

5. Real-time Order Tracking: Provides users with live updates on their order status and estimated delivery time.

6. Ratings and Reviews: Users can rate and provide feedback on their shopping experience and purchased products.

 Admin Panel

1. Store and Product Management: Enables administrators to manage grocery stores, product listings, prices, and availability.

2. Order Management: Allows administrators to track and manage incoming orders, assign deliveries, and handle cancellations or refunds.

3. Inventory Management: Helps maintain proper stock levels and inventory tracking to avoid out-of-stock situations.

4. Analytics and Reports: Provides insights into sales data, customer behavior, popular products, and performance metrics.

Delivery Panel

1. Delivery Assignment: Allows delivery personnel to accept or reject orders based on availability and proximity.

2. Route Optimization: Optimizes delivery routes for efficient and timely deliveries.

3. In-app Communication: Facilitates communication between delivery personnel and customers regarding order updates or clarifications.

Must-have Features:

1. Push Notifications: Keep users informed about order updates, discounts, and promotions.

2. User Reviews and Ratings: Helps users make informed decisions based on feedback from other customers.

3. GPS Tracking: Enables real-time tracking of delivery personnel and ensures accurate delivery.

These features collectively enhance the user experience, streamline operations, and ensure efficient order fulfillment in an on-demand grocery delivery app.

How Much Does On-Demand Grocery App Development Cost?

Grocery App Development Cost

The precise cost of developing an online grocery app can only be determined after evaluating your business requirements and project expectations.

However, based on the features and technology stack mentioned earlier, the estimated cost range for grocery app development is typically around $ 40K to $50K.

It is recommended to consult with app development agencies or professionals to get an accurate cost estimate based on your specific requirements. They can analyze your project scope and provide a detailed cost breakdown.

1. Design and User Interface (UI):

This includes the app’s visual design, user experience (UX) design, and interface development. Depending on the complexity and customization requirements, the cost can range from a few hundred to several thousand dollars.

2. Development:

The development phase involves building the backend infrastructure, integrating APIs, implementing features, and ensuring the app functions smoothly.

The cost can vary based on the complexity and number of features, ranging from a few thousand to tens of thousands of dollars.

3. Platform:

Developing the app for multiple platforms, such as iOS and Android, will increase the overall cost. Each platform requires separate development and testing efforts, adding to the development cost.

4. Features and Functionality:

The cost will also depend on the features and functionality you want to include in your grocery app. Features such as product search, product categories, shopping cart, payment gateway integration, user profiles, order tracking, and push notifications will impact the overall development cost.

5. Third-party Integrations:

If you plan to integrate your grocery app with third-party services like payment gateways, delivery services, or inventory management systems, additional costs may be involved.

6. Maintenance and Updates:

After the initial development, ongoing maintenance, bug fixes, updates, and feature enhancements will be required. Considering the long-term costs of maintaining and improving the app is essential.


Developing an on-demand grocery app offers immense opportunities for businesses to thrive in the digital age. Scrum Digital, with its expertise in app development, can assist you in creating a robust and feature-rich grocery app that meets your specific requirements.

From user-friendly interfaces to secure payment options, their team ensures your customers a seamless and convenient shopping experience. Contact Scrum Digital today to discuss your app development needs and take the first step toward success.

Frequently Ask Questions

Q1. What are the key features required in an on-demand grocery app?

  • User registration and login
  • Product search and browsing
  • Shopping cart and order management
  • Multiple payment options
  • Real-time order tracking
  • Delivery scheduling and notifications
  • Ratings and reviews
  • Customer support and feedback

Q2. How much does it cost to develop an on-demand grocery app?

The app development cost depends on factors like app complexity, features, platforms (iOS, Android), technology stack, design, and development hours.

It is recommended to consult with app development agencies to get a customized cost estimate based on specific requirements.

Q3. How long does it take to develop an on-demand grocery app?

The development timeline varies based on the app’s complexity and features. It may take around 3 to 6 months for development, including design, development, testing, and deployment.

Q4. Do I need separate panels for customers, delivery personnel, and admin?

Yes, typically, an on-demand grocery app consists of three separate panels: a user panel for customers, a delivery panel for delivery personnel, and an admin panel for managing the entire system.

Q5. Can I customize the features according to my business requirements?

Yes, the app’s features can be customized to your business needs. Scrum Digital works closely to understand your requirements and incorporate the desired features.

Q6. How can I ensure the security of user data and transactions in the app?

Implementing secure authentication methods, using encrypted connections (SSL/TLS), and adhering to industry best practices for data security can help ensure the security of user data and transactions.

Q7. Can I integrate multiple payment gateways in the app?

It is possible to integrate multiple payment gateways in the app to offer users various payment options, such as credit/debit cards, digital wallets, and online banking.

Q8. How can I provide customer support through the app?

Integrating a customer support feature like live chat, in-app messaging, or a support ticket system allows users to contact customer support directly from the app for assistance or queries.

Leave a Reply

Your email address will not be published. Required fields are marked *

You May Also Like