Urjahealing

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Project Overview Overview

Urja Healing is a holistic wellness brand offering energy healing therapies like Reiki, sound healing, chakra alignment, and personalized inner transformation programs. Though their offline presence was impactful, their online platform lacked the digital infrastructure to scale. Their previous website was built on a basic static architecture without dynamic forms, lead tracking, or performance optimization.

They partnered with Scrum Digital, a digital transformation company, to build a fully responsive, SEO-friendly, and lead-focused website. The objective was to redesign the platform from the ground up using modern development technologies while maintaining the brand’s calming and spiritual essence. We developed a dynamic, lead-capturing website that supports their mission with optimized performance, usability, and scalable backend features.

project overview

Our Goals & Objectives Goals

The primary aim was to transform Urja Healing’s static website into a responsive, lead-generating platform. The goals and objectives outlined at the start of the project included:

  • 01Enhanced Brand Presence

    To create a visually serene and spiritually aligned website design that resonates with users seeking energy healing services.

  • 02Lead Generation & Conversion

    Implement intuitive lead capture forms across key service pages, optimized for conversion without disrupting user experience.

  • 03User-Centric Navigation

    Develop a simplified and purposeful site structure that makes it easy for users to discover services and engage with content.

  • 04Mobile-Responsive Design

    Ensure a seamless experience across all devices, mobile, tablet, and desktop to cater to an increasingly mobile-first audience.

Challenges & SolutionsChallenges

Developing a spiritual wellness platform that combines functionality with emotional resonance brought its own unique set of challenges. Here’s how we addressed them:

Challenges

Solutions

Outdated & Inflexible Site Structure

The original website was built using static code with limited flexibility, making updates and content expansion nearly impossible. This setup also restricted scalability and offered no CMS for managing content dynamically.

Outdated & Inflexible Site Structure

We migrated the site to a WordPress CMS with custom post types, reusable sections, and widgetized layouts. This allowed the client to manage services, blogs, and testimonials easily while giving us full control over layout and responsiveness.

Poor User Navigation Flow

Visitors were unsure where to click or how to access key services, which led to high bounce rates and low interaction time.

Poor User Navigation Flow

We designed a UX-first sitemap and wireframe, using clear navigation labels, a sticky menu, and contextual CTAs.

Inefficient Lead Capture Process

The site lacked entry points for users to share contact information or express interest in services.

Inefficient Lead Capture Process

We implemented strategically placed multi-step lead forms powered by Gravity Forms. These were enhanced with conditional logic, session-based saving, and form analytics to boost completion rates.

Absence of User Trust Signals

First-time visitors had no visible cues of credibility no testimonials, no badges, no client outcomes.

Absence of User Trust Signals

We integrated testimonial sliders, embedded Google reviews, and included a new “Client Transformations” section featuring real stories.

Inadequate Mobile Optimization

A major amount of traffic was from mobile, yet the mobile experience was poorly optimized, with overlapping elements and long loading times.

Inadequate Mobile Optimization

We applied mobile-first design principles with SVG icons, compressed assets, and thumb-friendly button placements. Mobile breakpoints were tested across devices for consistency and speed.

No Lead Data Tracking or Analytics

The client had no insights into where leads came from or which services drove conversions.

No Lead Data Tracking or Analytics

Integrated Google Tag Manager, GA4, and Meta Pixel to track scroll depth, form completions, and page-specific engagement.

Visual DesignVisual

The visual identity of Urja Healing was brought to life through soft pastel palettes, clean typography, and imagery that conveys peace, energy, and harmony. The interface reflects the balance and calm that users seek from healing practices. Key visual elements like chakra symbols, nature motifs, and glowing light effects were subtly embedded to evoke an immersive, spiritual feel. The design choices were made not just to attract but to calm, guide, and convert.

Design ProcessProcess

At Scrum Digital, we follow a user-first and trend-adaptive design process. For Urja Healing, the process was shaped around modern wellness website standards with conversion-centric elements: Here’s how we approached it:

  • 01

    Discovery & Research

    Client Understanding Audience Insights Competitor Analysis

  • 02

    Wireframes & Prototyping

    Low-Fidelity Wireframes User Flow Mapping Structural Clarity

  • 03

    UI/UX Design

    Healing Aesthetic Intuitive Layouts Clean Visual Hierarchy CTA Placement

  • 04

    Responsive Development

    Mobile-First Design Bootstrap Framework Accessibility Compliance

  • 05

    QA & Deployment

    Functional Testing Cross-Browser Compatibility

  • 06

    Post-Launch Support

    Functional Testing Cross-Browser Compatibility